Protecting your privacy at l189 is our top priority. This page covers what information we collect, why we collect it, how it is stored, and what rights you have over your data. By using the platform, you agree to this Privacy Policy.
L189 (l189.onl) respects the privacy of all its users. This Privacy Policy explains what information we collect, how it is processed, and what steps we take to protect your data.
This Privacy Policy applies to l189's website, mobile app, and all related services. By using our platform, you are agreeing to this policy. If you disagree with any part of it, please reach out to our support team.
We comply with applicable data protection laws in Bangladesh and follow international best practices. Your trust in l189 is extremely important to us, and we are committed to maintaining it at every step.
Certain information is collected on the l189 platform in order to deliver our services. This data comes from three main sources — what you provide directly, what is collected automatically during your use of the platform, and what is obtained through third-party verification processes.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Registration & Notifications |
| Financial Information | BKash/Nagad number, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Usage Data | Game history, betting patterns, login times | Service Improvement & Responsible Gaming |
We never collect unnecessary information. There is a specific and justified reason behind every piece of data we collect. Data collection is always carried out transparently.
L189 uses collected information only for specific and legitimate purposes. We will never use your data for anything not described in this policy.
L189 is highly cautious about sharing your information with third parties. Data sharing only occurs in limited and specific circumstances.
In all of the above cases, we ensure that third parties adhere to the same standard of privacy protection. Using data beyond the scope of our agreement is strictly prohibited for them.
L189 uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored on your device that help improve the user experience.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
L189 retains your information only for as long as necessary. Data is kept for the full duration your account remains active. Even after account closure, certain information may be retained for up to 5 years to meet legal obligations.
L189 uses industry-leading technology to protect your data. Our security framework is multi-layered and continuously updated.
Every l189 user holds several important rights over their personal data. We fully respect and uphold each of these rights.
To exercise any of these rights, please contact our support team. Requests are typically processed within 30 days.
L189 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.
Age verification is carried out at the time of registration. If a user is identified as a minor, their account is immediately closed and all associated data is securely deleted. If a parent or guardian suspects their child is using l189, please contact our support team right away.
L189 works under contractual agreements with game software partners, payment gateways, and technology service providers. These third parties may have their own privacy policies.
Before sharing any data with third parties, we verify that they comply with international data protection standards. Their own privacy policies apply to the use of their services, but l189 is always committed to protecting your interests.
L189 reserves the right to update this Privacy Policy as needed. You will be notified of any significant changes via your registered email and app notifications.
Continued use of the platform after any changes are made will be considered acceptance of the updated policy. The "Last Updated" date at the top of this page always reflects the most recent version. We recommend checking this page regularly.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our dedicated privacy team will review your matter promptly.
You may request to know what information we hold about you. A summary of your data will be provided within a set timeframe after your request.
If any of your stored information is incorrect, you can request a correction and we will update it promptly.
If there are no legal obligations, you may request the permanent deletion of your account and associated data.
In certain circumstances, you may request that the processing of your data be restricted.
You have the right to receive your personal data in a structured, machine-readable format.
You have the right to object to the processing of your data for specific reasons. We will give your request careful and serious consideration.
Every piece of data you transmit is protected by 256-bit SSL/TLS encryption. No third party can intercept your data.
The identity verification process takes place entirely through secure channels. Your national ID details are stored in an encrypted database.
Our real-time, AI-powered system instantly detects suspicious activity to keep your account secure.
Keep mobile OTP-based two-factor authentication enabled. Even if your password is compromised, your account will stay secure.
Your data is stored in internationally certified, secure cloud environments. Regular backups and disaster recovery are ensured.
Regular security audits are conducted by independent third parties. Any vulnerabilities are promptly identified and resolved.